Legal

Terms and Conditions

Your rights and obligations when using Copilot Audit.

Last updated: April 22, 2025

Terms and Conditions of Copilot Audit

Last updated: December 8, 2025

Welcome to Copilot Audit! Please read these Terms and Conditions ("Terms") carefully before using our Excel add-in (the "Software"). By accessing or using the Software, you ("User" or "you") agree to be bound by these Terms. If you do not agree to all of the Terms, you must not access or use the Software.

These Terms complement our End-User License Agreement ("EULA"). In the event of any conflict between these Terms and the EULA, the EULA shall prevail for all matters relating to the use of the Software.

1. License of Use

Subject to your compliance with these Terms and the EULA, Next BP grants you a limited, non-exclusive, non-transferable and revocable license to use the Software for your internal professional purposes.

You agree to comply with all usage restrictions set out in the EULA.

2. Subscription, Payment and Refund

2.1 Subscription and Plan
Full access to the Software requires an active subscription. We currently offer a single subscription plan, whose details (price, term, features) are indicated on our website or in your account area. Unless terminated, your subscription automatically renews for successive periods of the same duration.

2.2 Payment via Stripe and VAT
Subscription payments are processed through the Stripe payment platform. By subscribing, you agree that your payments are governed by Stripe’s Terms of Use and Privacy Policy.

Prices are exclusive of taxes unless otherwise indicated. VAT and any other applicable taxes are calculated and collected by Stripe based on the information you provide (including your country and VAT number, where applicable).

2.3 Late or Failed Payment
In the event of late payment, rejected payment or failed charge:

  • we may immediately limit or suspend access to the Software until payment is regularized;
  • if the situation persists, we may terminate your subscription and/or the EULA in accordance with their provisions.

During the suspension period, access to the Software may be fully or partially blocked.

2.4 No Document Quotas
Your subscription does not include document or page quotas limiting your use of the Software. However, we may implement reasonable technical limitations to prevent abuse, ensure the security of our systems and provide a quality experience for all users.

2.5 Refunds
Except where required by mandatory law, subscription fees are non‑refundable.
An exceptional refund may be considered only if:

  1. no effective use of the Software has been made (no document processing, no server‑side functionality used); and
  2. this lack of use has not generated any variable costs on our side (for example, costs related to OCR, AI compute or infrastructure).

Any refund decision is at the sole discretion of Next BP.

3. Use of the Software

You agree to:

  • use the Software in compliance with all applicable laws and regulations;
  • not modify, decompile, disassemble or attempt to discover the source code of the Software;
  • not reproduce, distribute, transfer or commercially exploit the Software beyond the rights granted to you;
  • not use the Software in any manner that could damage, disable or overload our servers or networks;
  • not attempt to gain unauthorized access to the Software or any related systems.

You remain responsible for the content of the data and documents you submit to the Software, as well as for any decisions you make based on the results provided.

4. Link with the Privacy Policy and the DPA

Your use of the Software is also subject to:

  • our Privacy Policy, which describes how we process your personal data;
  • our Data Processing Agreement (DPA) where the GDPR is applicable.

Please review these documents to understand our data practices.

5. Availability, Maintenance and Incidents

We use reasonable efforts to ensure high availability of the Software. However:

  • the Software may be temporarily unavailable for planned maintenance operations;
  • in the event of a major incident (for example, serious errors, abnormal delays, security incidents), we may block or temporarily restrict access to the Software while we fix the issue.

During such periods, access to the Software may be fully or partially suspended. We do not guarantee uninterrupted availability or complete absence of errors. The limitations of liability set out in the EULA and in Section 11 below apply in full.

6. Support

We provide standard support by email at the contact address indicated on our website (for example: [email protected]) for:

  • reporting bugs or malfunctions;
  • asking questions about the use of the Software.

Unless otherwise stated, support is provided on business days (excluding public holidays), and we use reasonable efforts to respond within a reasonable time, without any guaranteed response time.

7. Intellectual Property

The Software and all related intellectual property rights are the exclusive property of Next BP and its licensors. These Terms do not grant you any ownership rights to the Software, but only a right of use as described herein and in the EULA.

8. Confidentiality

We undertake to process confidential information to which we have access in connection with your use of the Software in accordance with the EULA, our Privacy Policy and the DPA, and not to disclose it to third parties, except as required by law or where strictly necessary (e.g. subprocessors bound by confidentiality obligations).

9. Reversibility and Account Deletion

Before deleting your account or terminating your subscription, you are responsible for retrieving and exporting any data and results that you wish to keep (reports, enriched Excel sheets, settings, etc.).

After final deletion of the account:

  • we do not guarantee that we will be able to recover your data or results;
  • certain elements may nonetheless be retained for legal or security reasons, in accordance with our Privacy Policy.

As long as your account has not been permanently erased from our systems, you may request the recovery of certain information (for example account settings), to the extent that it remains available and legally permitted.

10. No Warranty

THE SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT.

The Software is an assistive tool for analysis and audit and does not constitute an audit, accounting or legal opinion. You remain solely responsible for how you use the results provided.

11. Limitation of Liability

To the extent permitted by applicable law, Next BP shall not be liable for any indirect, special, incidental, consequential or punitive damages (including loss of profits, loss of data, business interruption, loss of clientele) arising from the use of or inability to use the Software.

Our total liability, for all causes, is limited to the amount you have paid for the subscription during the twelve (12) months preceding the event giving rise to the claim.

These limitations apply in addition to those set out in the EULA.

12. Indemnification

You agree to indemnify and hold harmless Next BP, its officers, directors, employees and agents from and against any claim, action or demand, including reasonable attorneys’ fees, arising from:

  • your use of the Software in breach of these Terms or the EULA;
  • any violation by you of third‑party rights (including intellectual property or data protection rights).

13. Term and Termination

These Terms take effect upon your first use of the Software and remain in effect until terminated.

We may terminate these Terms and/or suspend access to the Software at any time if you breach them or in case of non‑payment. You may stop using the Software at any time by terminating your subscription in accordance with the applicable terms and uninstalling the add‑in.

Provisions which, by their nature, should survive termination (in particular Sections 7 to 13) shall remain in force.

14. Changes to the Terms

We reserve the right to amend these Terms. In the event of any material change, we will inform you through the Software, by email or by other reasonable means before the changes take effect.

Your continued use of the Software after the effective date of the changes constitutes your acceptance of the new Terms.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with French law, without regard to its conflict‑of‑law rules. Any dispute arising out of or relating to these Terms or their performance shall be submitted to the exclusive jurisdiction of the courts of Paris, France.

16. Contact

For any questions regarding these Terms, please contact us at:

[email protected]